BARISTA, Part-time

About Us

Snapping Turtle Coffee Roasters is an independent, family-operated coffeehouse and micro-roaster offering our community great coffee, teas, handmade baked goods, and a comfortable environment where our guests feel a sense of belonging.

At Snapping Turtle Coffee Roasters, we strive for a superior guest experience from our excellent coffee to our awesome service.

We’re looking for an amazing person to join our awesome team!

ABOUT THIS ROLE

This position is best suited for someone who can commit to 15-25hrs/week during daytime shifts, including weekends & holidays.

As a Snapping Turtle Barista, you will be the main person that guests see and interact with when they come into our coffeehouse & roastery. Which means that making a great first impression and providing outstanding, friendly service is just as important as making a great cup of coffee.

Like most cafes, we can get very busy and you will need to work quickly and efficiently in a fast-paced environment while being personable and tactful enough to engage and connect with each of our guests. During the slower times, you will work on ensuring the cleanliness and organization of the store.

The successful candidate must have a passion for coffee and community, a natural affinity for service, and previous barista experience in a specialty coffee shop. Eligible candidates will be contacted for an in-person interview where you will demonstrate your skills hands-on with our equipment.

In this role you will be responsible for:

  • Greeting and conversing with customers.

  • Crafting all of our beverages efficiently to standard recipes and to customers' expectations.

  • Selling our fresh-roasted coffee products and other retail merchandise.

  • Maintaining knowledge on our product offerings and confidently & accurately communicating product information to customers

  • Supporting ongoing menu planning and recipe development.

  • Maintaining a high standard of cleanliness throughout the coffeehouse

  • Following food safety and workplace safety standards and protocols

  • Frequent cleaning, restocking, and upkeep of back counter, serving counter, seating areas, front of store, washrooms and patio (in season).

  • Daily cleaning and maintenance of equipment.

  • Demonstrating initiative in completing all daily and weekly checklists

  • Opening and closing the coffeehouse per established protocols.

  • Adhering to dress code and maintaining regular and consistent attendance & punctuality.

ABOUT YOU

  • You love coffee and the culture surrounding it.

  • You are a polite, positive ambassador for our brand with strong communication skills and a genuine kindness, thoughtfulness and a sense that the glass is always at least half full.

  • You’re collaborative, have excellent communication skills & a great customer-oriented attitude – you have a natural knack for treating each person as if they are the most important person in the room.

  • You are presentable, honest, fair and act with integrity.

  • You are accountable, detail oriented and disciplined.

  • You are comfortable problem-solving and multi-tasking in a fast-paced environment.

  • You are skilled & experienced in using a manual espresso machine to produce outstanding espresso including manual adjustment of grinding and dosing, and texturing milk (microfoam). A minimum of 1 year of Barista experience is preferred, please provide references.

  • Your creativity and skill in free-pouring latte art is a definite asset.

  • You are punctual, demonstrate a strong work ethic, and are able to reliably travel to and from work.

  • You must be able to stand for extended periods of time, tolerate exposure to noise (roaster, grinders, espresso machine) and heat (steam from espresso machine), and there will be some lifting, bending, reaching & turning required.

  • You are double-vaccinated against COVID-19.

  • You hold a current Food Handler Certification (preferred)

  • You hold a current Smart Serve Certificate (preferred)

SALARY

Starting salary is $15.00 per hour. Cash tips typically equal an extra $2-$3 per hour.

BENEFITS

Aside from a fun, dynamic & respectful work environment our team enjoys free food & beverages, discounts on merchandise, free on-site parking and uniforms (shirt, apron & mask) are provided.

SCHEDULE

This role is part-time, 3-4 shifts per week, 15-25hrs total involving daytime shifts, weekends & holidays. No late-night shifts. Shifts start as early as 6:15am and currently end as late as 4:45pm. We may extend our business hours into early evenings as we expand into craft beer & wine service in future.

COVID-19 CONSIDERATIONS

Your health and safety are important to us. We are taking all necessary precautions to keep our staff safe.

  • Employees are currently required to wear a close-fitting mask (supplied) over the nose and mouth at all times.

  • Employee COVID-19 self-assessment enforced.

  • Procedures for social distancing and frequent cleaning of high contact areas in place.

  • PPE and sanitization products readily available.

  • Employee vaccination policy in place.

Snapping Turtle Coffee Roasters is an equal opportunity employer. We thank all applicants for their interest but only those applicants under consideration will be contacted.

To apply, send your resume, with cover letter, to: jobs@snappingturtlecoffee.com